Kia ora Loughnan & Dotser Team,
With less than 50 days to our New Zealand Agricultural Show, I wanted to thank you all for making such a difference to our Association.
When I first recommended to our Board that we would like to engage with an Irish company to build a new website for our 2022 Show with only a four-month delivery time, they were sceptical, to say the least.
Nothing was a problem with the Dotser team, and with humour and hard work, the results speak for themselves.
I can confidently say that Dotser delivered on time, on budget, and much more than we expected. You also took the time to understand our Show, create bespoke pages, and go above and beyond to create the best customer experience possible.
As we head into this year's Show, the feedback is excellent, and we cannot thank you enough for everything. Entries to competitions and membership have increased, and the user experience greatly improved.
We are committed to recommending Dotser to all shows within New Zealand, and we look forward to growing together with Dotser and exploring new opportunities and competitions.
This is our first year using SuperShow and we are really pleased with the difference it has made to us as a team, the show, and our users.
The new system integrates with the website so smoothly, making it much easier for our competitors and supporters to make entries and purchase membership. The system saves competitors data, eliminating the need to repeatedly enter the same information, and helping to improve customer experience.
Customer feedback has been overwhelmingly positive about the new system, with some saying that it is the easiest entry system that they have used.
Information can be quickly downloaded as csv. file or as a pdf. document which helped us to produce packing lists and labels with competitor information.
Reporting information to Heads of Sections was much easier thanks to the summary pages.
Results were published straight onto the website as they came into the Show Office on the days of the Show, and next year we’ll be making full use of the feature and publishing them live from the ring side!
We are so glad we went with SuperShow, and would like to thank Ciara, Loughnan and all of the SuperShow team for all their support throughout the process, to ensure the system worked for our own requirements and using our own branding.
We highly recommend SuperShow as a Show Management Platform.
The Wagin Woolorama is proudly the first show in Australia to use the SuperShow Management System. Modernising our Tradefair applications and Competition entries online, from a paper-based system has significantly increased our operational efficiency and improved collaboration, with better integrations and real-time data. Our new website looks fresh, inviting and is easy to use. It was a pleasure working with Ciara to implement SuperShow who provided great support throughout implementation. I am very excited to see the further benefits that SuperShow will bring to the Wagin Woolorama in the future.
Dressage Ireland are delighted to have chosen Dotser to develop our new Event Management and Membership solution.
They delivered fully on our requirements and exceeded our expectations with the results.
We now have a fully customised solution using our own branding with our own website address, that is easy-to-use for both our members and administrators.
Their consultancy and pro-active support during the development and rollout of the system was invaluable.
We have no hesitation in recommending Dotser to any agricultural show or equestrian event management team.
Many thanks to SuperShow - Show Management System for their assistance with the Virtual & Onsite Show.
SuperShow is the online program which all our entrants used to enter their exhibits and allowed us to give the program a trial run in preparation for the 2022 Show. We look forward to getting back to a full Show program for the 21st & 22nd October 2022.
[Facebook review October 2021]
Fantastic service and results!
The SuperShow team have developed our Online Tradefair Applications via our Website, it is “User Friendly” and easy for potential Tradefair Exhibitors to navigate and simple for me as the Tradefair Secretary to process on the backend.
We agreed on timelines for everything at the beginning stage of our discussions, and Ciara and her team have come through on time with it all.
Most importantly, SuperShow provided us with constant prompt service and answers to our questions, with immediate results and modifications to suit our needs
The madness of 2020 allowed us in The Irish Shows Association the opportunity to face challenges with innovation. When we first looked at the possibility of running a virtual show, we were not sure how it would work out. The team at Dotser and the Virtual SuperShow system made it possible.
We were all doing something that was completely new. Selling this idea to prospective exhibitors required a strong publicity campaign through social media. As a voluntary organisation, we would not have been able to dedicate the time required to make this show a success without having the SuperShow system. Knowing that the system was taking care of processing the entries allowed us to concentrate on promoting the event and lining up all of the entertainment for an eight-hour broadcast. Having been involved in organising shows for many years, we were amazed at the work and time savings that the system offered.
Loughnan, Ciara and the team were always on hand to resolve queries quickly and were very willing to take suggestions on board to make this new format work for everyone. We had great feedback from exhibitors and judges who found the experience to be very user-friendly.
One of the most time-consuming activities for show organisers is numbering entries and preparing the catalogue for print, which can take several days for a number of volunteers. This system allows one person to complete this task in 15 minutes. This frees up personnel to concentrate on other tasks in the week of the show.
The support we received from Dotser in producing the live event was second to none and was instrumental to the success of our first virtual show, which has been viewed by more than 100,000 people. The team at Dotser put the super in SuperShow.
Currently, 16 of our member shows are using the SuperShow system and we are sure that this will continue to increase as word gets around of the ease it brings to show organisers.
The help and support from the Dotser team exceeded all our expectations and they delivered on everything they said and more.
The Dotser Show System has contributed greatly to the Tullamore Show's development, finding the correct balance between technology and people.
Charleville Agricultural Show is held on the last full weekend of June, which fell on the 23rd and 24th in 2018. Up until the 12th April we did not have a website, I spoke to Dotser on 13th April and they promised that we would be up and running on the 12th May. We started taking entries on the 18th May and from then it was all systems go. The staff in the Dotser office were most helpful and gave us their undivided attention at all times.
Entries came in online and we input entries from the office, and closed off on the Monday before the show, our printers took over from there and the Catalogue was ready on Friday evening for our show on Saturday and Sunday. As we came to Dotser so late, we were not in a position to avail of the great array of services, e.g. Trade Stand bookings, Schedule, and the paying of prize money, all calculated with the levy deducted and a covering letter, on the Supershow website. However, since our show we have spent a day in Tullamore in the Dotser office and now realise all that we can get from Supershow for 2019 and we are looking forward to making full use of it.
Working with the SuperShow software has greatly reduced the workload coming up to the Show.
It is easy to change around classes prior to downloading the Prize Schedule.
Hugely time-saving with online entries, no slow inputting of each exhibitor and then producing the catalogue quickly on closing of entries.
No need for writing prize money cheques - once results have been entered onto the system you can just generate a Bank file for uploading to your online banking
Great for Trade Stand enquiries and database building. User friendly. Very helpful staff at Dotser answering any queries you may have quickly and efficiently
Cuts admin time down to about 25% of what it used to be. Also deals with all competition entries, automatic schedule and program.
Best investment we ever made. Couldn’t praise it highly enough. And great backup service.
To their own detriment, always there, all the time.